COVID 19 UPDATE
Heritage Community Transportation

Heritage Community Transportation is committed to serving our riders and drivers during this challenging time while also working to reduce the spread of germs and illness.  Here are some important updates:

Effective September 21
  • Maximum Occupancy on vans is now 6 passengers (not including the driver)

Effective June 22, Heritage Community Transportation will resume regular fare collection

  • We have continued to operate at full schedule - all routes and stops
  • All riders will be required to pay the appropriate fare to ride, please observe the HCT fare policy listed below
  • We are requesting Blue Card Holders to show card to operator instead of scanning/tapping
  • For the health and safety of all, Heritage is asking passengers to practice social distancing while on the van by not sitting in the first row of seats, and not sitting in a seat with another passenger
  • Our vehicles are sanitized thoroughly every day
  • We continue to work closely with our health care partners at Forbes, UPMC East and UPMC McKeesport and will honor our  Courtesy Card program at all three hospitals
 
Effective Monday, April 20, by order of the Pennsylvania Secretary of Health

  • You must have a mask that covers your nose and mouth to ride
  • Only riders wearing a mask that covers their nose and mouth are permitted to ride

The entire Heritage Community Initiatives team wishes you and your family all the best and we know that brighter days are ahead.
Picture
ENHANCED ROUTES

Look for us more often and in more places in Braddock!  We now have FOUR stops on the East Pittsburgh route including The Avenue Apartments to Swissvale Station.  To see a completed list of our van stops, including our latest service changes, click here.  See Route Map & Schedule for timetable details.  PLUS, more connections than ever before to your Port Authority of Allegheny County stops.

We now have TWO stops at Forbes Hospital - Forbes Hospital Main Entrance and the new stop at Forbes Hospital Intercommunity Cancer Center.  Boarding at the Cancer Center is available on weekdays until 6:00pm.

Heritage Community Transportation serves 15 communities east of the City of Pittsburgh.

FAIR FARES
  • $0.25 – Adults 12 years and older
  • $0.10 – Children 6-11 years and Persons With Disabilities
  • FREE – Children 5 years and under
  • FREE – Adults 65 years or older with a valid 65+ Free Transit Card, Commonwealth I.D. Card, or Medicare Card

GET GOING TODAY!
  • Anyone can ride for any reason
  • Having a pass is not required
  • Pay as you board and get connected today

ADULTS 65+ - GET THE BLUE CARD
If you are an adult 65 or older, you can apply for a free Blue Card.  With this pass, you can ride free and do not have to display a Medicare ID or State issued transit card.  Call the Heritage office at 412.351.2200 to have an application mailed to you.  Applications are also available at Heritage's administrative office.
​
Heritage Community Transportation Office Hours:
Monday - Friday
8:00 am to 4:30 pm

Please email ride@heritageserves.org or call 412.351.2200 if you have any questions.

CLICK HERE FOR

REAL TIME

Picture
VEHICLE LOCATION MAP AND ESTIMATED ARRIVAL TIME

CLICK HERE FOR

CLICK HERE FOR

INTERACTIVE MAP

WITH STOPS AND SCHEDULE TIMES
ACCESS Paratransit
Customers who are interested in paratransit/shared-ride services should visit ACCESS' website at www.myaccessride.com or call ACCESS Transportation Systems at (412) 562-5353 or TTY 711
​HERITAGE COMMUNITY TRANSPORTATION RIDER RULES
  • Riders must pay the appropriate fare or provide senior proof of age or disability.
  • Riders must use his/her own HCT rider card.  No one is permitted to use another rider's card.
  • All children under 12 must be accompanied by an adult.
  • All children under the age of 4 must be secured in an approved child safety seat. Children between ages 4 and 8 must be in a booster seat. If the provided equipment is in use, you must provide your own approved equipment or wait for the next available van.
  • Each rider can only take the number of packages they can carry and hold on their lap – shopping carts must be folded and cannot block the aisle.
  • Every rider must remain in a seat and wear their seatbelt while the van is in motion. 
  • The Heritage van will only stop at designated stops.
  • Riders must show respect to the driver and other passengers.
  • Riders are not permitted to eat, drink or smoke while on the van.
  • Riders are not permitted to bring alcoholic beverages on the van or be intoxicated on the van.   
  • Riders are not permitted to bring any type of weapon on the van.
  • Harassment or threatening of passengers and/or driver will not be tolerated.
  • The use of profanity will not be tolerated.
  • The Drivers have the right to deny service to anyone they think is a danger or nuisance to themselves and/or other passengers.    
  • All Rider Card sales are final - refunds will not be issued. 
  • Drivers do not provide change. Rider must have exact fare.